FAQs
- HOW CAN I PLACE AN ORDER?
To place an order, navigate to the product page, select your desired style and hit the “Add To Cart” button. Proceed by following the straightforward steps to finalize your order. Once your order is prepared and ready to go, we will notify you!
WHAT IS THE SHIPPING DURATION FOR MY ORDER?
Generally, orders are dispatched within a window of 1 to 3 business days. Please anticipate an additional 5 to 7 business days for the delivery to your specified address.
- MY TRACKING NUMBER ISN’T SHOWING ANY UPDATES
Please note that it can take up to 1-2 days for the tracking number to become active in the carrier’s system. In rare instances, the carrier may misplace an order. If the tracking number remains inactive for several days, please get in touch with the carrier directly.
- I NEED ASSISTANCE WITH AN ORDER THAT’S LATE
Our standard shipping time frame is 5 to 7 business days. However, if you haven’t received your order after 12 business days, please reach out to our team for support. We are always here to help.
- WHAT KINDS OF PAYMENT METHODS DO YOU ACCEPT?
We are pleased to accept Visa, Mastercard, Amex, and Discover cards, as well as Paypal.
- WHEN WILL MY CREDIT CARD BE CHARGED?
Your card will be charged immediately after your order is successfully placed.
- HOW SAFE IS MY PERSONAL DATA?
We maintain the highest standards in the industry to safeguard your personal data during the checkout and purchase process.
We use secure socket layer (SSL) technology to encrypt your credit card information while it’s being transmitted. This technology is extensively used online for secure payment processing. Your credit card data is only employed to execute the transaction you requested and is not stored afterwards.